Dear subscribers,

In the context of the recent hacking attacks that occurred in Lebanon targeting public administrations as well as private companies, some news bulletin have reported that the hackers have obtained the email passwords of IDM users. IDM would like to categorically deny that the email passwords of its customers have been hacked and confirm that the IDM mail servers have not been compromised.

A team of highly qualified security engineers took the necessary measures and actions, with the coordination and assistance of top international security providers, to mitigate the impact of this Cyber-crime activity on our customers. In parallel, a dedicated team of experienced network engineers was continuously adapting the international circuits' usage according to the volume of the attacks.

The hackers attacked secondary servers and files at IDM. The attacks were detected by our security systems, the hackers were identified and located, then referred to the judiciary authorities who arrested them and are proceeding with the investigations.

IDM would like to take this opportunity to affirm again that at no time, customers confidential information had been compromised.

Best Regards,
IDM S.A.L

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