IDM has established this Abuse Policy to maintain an informative and valuable service. While it is not our intent to control your online communication or monitor its content, we may edit or remove content that we become aware of and determine to be harmful, offensive or otherwise in violation of the terms in the Abuse Policy. Violation of these terms may also result in the termination or suspension of your account. These terms apply to all content provided to or through the Service, including but not limited to file transfers, e-mail messages, newsgroup postings, chat, and personal web pages. All users of IDM’s Internet service must comply with this Abuse Policy and to IDM’s Terms & Conditions

1. Act Responsibly.

a. Don't use the Service to interfere with others' use of the Service or of the Internet in general, to conduct illegal or abusive activity, or to submit materials that violate the rights of others. Specifically: don't send messages, data, images and programs that are libelous, defamatory, obscene, pornographic, threatening, abusive, or hateful; don't send materials that contain viruses, worms, or any other destructive elements; and don't interfere with or infringe the copyrights, trademarks, logos, service marks, or confidential information of others. Violations of system or network security are prohibited and MAY RESULT IN CRIMINAL AND CIVIL LIABILITY.

b. You may not use or attempt to use the Service to violate its security or the security of systems accessible through it or to attempt to access the accounts of others, or to penetrate or attempt to penetrate security measures of ISP or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.

c. You are responsible for the use of your service account. Remember that anyone who has unprotected access to your computer will be able to use your Service account freely. Therefore, you should secure your computer equipment so that only authorized users can gain access to your Service account especially when using Wireless equipment.

d. You should not use the Service to gain unauthorized access to any computer systems.

e. You may not use the Service to collect, or attempt to collect personal information about third parties without their knowledge or consent.

f. You may not use the Service to harm minors in any way.

2. Be Fair.

a. Only one user may be logged into the ADSL Service for any single account at any time. In the event that more than one user is logged into an ADSL Service account at any time, IDM may terminate or suspend such account immediately and / or charge the account holder the full Standard price applicable to IDM Service Member Pricing (without any discount under any IDM Service offer) for each simultaneous user.

3. Be Honest

a. You may not resell or otherwise redistribute the Service or profit in any other way by providing access to others, without IDM’s authorization.

b. Do not allow others outside of your household to use the Service.

c. Unless you are participating in an area of the Service that requires or encourages anonymity, use your real name in online communications.

d. You must abide by the terms and conditions applicable to your use of specific features of the Service, as well as terms and conditions applicable to other products or services that are available through the Service.

4. Communicate, Do not Inundate

a. Do not send: (1) a piece of unsolicited commercial e-mail to any person; or (2) any other unsolicited e-mail to more than 10 people if such e-mail could reasonably be expected to provoke complaints from its recipients (either shall be "Unsolicited E-Mail"). Don't engage in any of the foregoing activities by using the service of another provider, by channeling such activities through IDM Service or an IDM Service account, remailer, or otherwise through an IDM service, using IDM ADSL Services, IDM Service or an IDM Service account, as a mail drop for responses or in any way indicating to recipients that IDM Service or an IDM Service account, was involved in the transmission of the Unsolicited E-Mail. We reserve the right not to deliver any outbound e-mail, or any posting that violates the above guidelines. A note on relay spam: Sometimes someone who is not a member of the Service will attempt to relay large numbers of e-mail, in bulk, off or through one of our servers. We reserve the right to discard that bulk relay e-mail because it is an unauthorized use of our Service. Any e-mail addressed to you in care of the Service that is included may not be delivered to you.

b. Submit promotional materials only in areas of the Service designated for that purpose.

c. Don't submit charity requests, petitions for signatures, or any chain mail related materials.

d. You may not use the Service to transmit any material (by email, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, national or international law, or any rules or regulations that relates to Electronic Transfer of Information.

e. Don't engage in any of the foregoing acts prohibited by this Abuse Policy using another service provider.

5. Spam Filtering and E-mail Delivery

IDM is committed to protecting your inbox from Spam. To do this, we may use a variety of screening and filtering techniques. Occasionally, legitimate e-mail sent from a server that is also generating spam, may be screened out. There are many reasons why e-mail is not delivered in any e-mail system, including addressing errors and software problems, as well as Spam-fighting techniques. IDM tries to deliver noncommercial e-mail while preventing your mailbox and our system resources from being overwhelmed by unsolicited commercial e-mail. Please remember, though, that delivery of e-mail can never be guaranteed. We have no obligation to ensure that every piece of e-mail sent to you will be delivered. If you believe you have not received an e-mail that was sent to you, please ask the sender to try again or to contact his or her mail system administrator, who may be able to explain or solve the problem.

6. Your Conduct and Use of the Service

a. There is a wide variety and quantity of information available through the Internet using IDM ADSL Service. While we hope you'll take full advantage of the Internet, please note that we don't have control over most of what's accessible through the Service, in other words, you are responsible for protecting yourself from harmful or inaccurate information. Therefore, by registering for and accessing the Service you understand and agree that all information, data, text, messages, postings, or other materials including links to other sites ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not IDM, are entirely responsible for all Content that you upload, post, or otherwise transmit via the Service. IDM does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand and agree that by using the Service, you may be exposed to Content that is offensive, indecent, sexually explicit or objectionable. You understand that the technical processing and transmission of the Service, including your Content, may involve a) transmissions over various networks; and b) changes to conform and adapt to technical requirements of connecting networks or devices; and that under no circumstances will IDM be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, or otherwise transmitted via the Service. You may not use the Service to harm, harass, degrade, threaten or intimidate an individual or group of individuals on the basis of religion, gender, race, ethnicity, age, disability or for any other reason.

b. Modifying Information.  You may not add, remove or modify identifying network header information in an effort to deceive or mislead.

b. Monitoring and Removal of Content. IDM does not pre-screen Content, but IDM and its designees shall have the right (but not the obligation) to monitor any and all traffic routed though the Service, and in their sole discretion to refuse, block, move or remove any Content that is available via the Service. Without limiting the foregoing, we shall have the right to remove any Content that violates this Agreement or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by us or submitted to us.

c. Investigation of Unlawful Conduct. IDM cooperates fully with Government enforcement officials investigating unlawful behavior on IDM ADSL Service's system, and members are required to do the same. You acknowledge and agree that IDM may preserve Content and may disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Agreement; (3) respond to claims that any Content violates the rights of third-parties; or (4) protect the rights, property or personal safety of IDM, its users, and the public.

d. IDM is entitled to treat any breach of this Abuse Policy as a breach of the Subscription Agreement, and may exercise all remedies provided therein. If IDM finds a violation of the above utilizing IDM’s mail server or originating from its IP addresses, IDM has the right to immediately suspend that customer’s account without prior notice or warning and may also lead to other legal proceedings. The account will not be reactivated unless enough guarantees are supplied.

IDM reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this url: http://www.idm.net.lb/products/abuse_policy.asp