Customer support
Because we strongly believe that providing a reliable after sales support is vital, we have placed at your disposal a professional support team, available to help you round the clock 24 hrs a day, 7 days a week and answer to any request you may have in a timely and professional manner.

Technical Support and Services:
Telesupport International Center,  Bsalim - Lebanon
Tel: 1282
E-mail: support@idm.net.lb

Corporate Customers support
E-mail: cpu@idm.net.lb

Customer Care Unit
For all your non-technical inquiries, please contact our Customer Care Unit during office hours on:
Tel: 961-1-512513 ext. 8
E-mail: CCU@idm.net.lb

IDM Shops
Jisr El Bacha Branch: Jisr El Bacha – Bacha Garden Center – Ground Floor - Tel: 961- 1- 512513 ext. 7 then 1
Hamra Branch: Main street – Fransabank Center – Ground Floor – Tel: 961- 1- 345745
Email: indoorsales@idm.net.lb
Opening hours: Monday through Friday: from 8:00 till 17:00 / Saturday: from 8:00 till 13:00

Corporate Sales department
To contact our corporate sales staff:
E-mail: sales@idm.net.lb

Distribution and Marketing department:
To become a reseller or for any marketing inquiries
E-mail: marketing@idm.net.lb

Web department:
To advertise and web services:
E-mail: websales@idm.net.lb

For Job Opportunities:
E-mail: info@idm.net.lb