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International Circuits:
IDM is connected to the Internet Backbone through different Internet providers (redundant suppliers). In order to avoid single points of failure IDM deployed two International Gateways in two separate physical location to ensure High Availability and redundancy.

IP over Frame Relay:
Thanks to PVC circuits IDM customer can benefit from a full dedicated allocated port with allocated CIR (Committed Information Rate)

Corporate Customer Support:
IDM is dedicating a high profile team to provide telephone and e-mail consultation for corporate customers during and outside business hours to help solve problems 24/7 or improve network performance. Our corporate support team has a total of 16 engineers.

Usage Statistics:
IDM provides the customer with access to statistics web site to check the traffic usage on his link (through MRTG graphs).

Web site Statistics:
IDM provides the customer with an access to a statistics web site where he can have detailed graphs about the visitors of his web site.

One Stop Shop:
IDM provides corporate customers with any hardware, or software needed to get them connected quickly and efficiently. IDM does the domain registration if any, allocates and assigns static IP’s. IDM provides secondary (and/or primary) DNS record. Secondary (and/or primary) MX record, as well as other needed services.

High Profile Staff:
IDM is today the indisputable Corporate Market leader thanks to the experience and reliability of its team who are:

A dedicated team of Engineering professionals and Bachelor/Masters or above Degree holders from well reputed Universities.
Undisputed expertise in designing tailored turnkey solutions, 65% of which have a minimum of 5 years technical and installation experience with IDM.
Available round the clock for following up and assisting our corporate customers.

 

 

 

 
 

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