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International Circuits:
IDM is connected to the Internet Backbone through different
Internet providers (redundant suppliers). In order to avoid single
points of failure IDM deployed two International Gateways in two
separate physical location to ensure High Availability and
redundancy.
IP over Frame Relay:
Thanks to PVC circuits IDM customer can benefit from a full
dedicated allocated port with allocated CIR (Committed Information
Rate)
Corporate Customer Support:
IDM is dedicating a high profile team to provide telephone and
e-mail consultation for corporate customers during and outside
business hours to help solve problems 24/7 or improve network
performance. Our corporate support team has a total of 16 engineers.
Usage Statistics:
IDM provides the customer with access to statistics web site to
check the traffic usage on his link (through MRTG graphs).
Web site Statistics:
IDM provides the customer with an access to a statistics web site
where he can have detailed graphs about the visitors of his web
site.
One Stop Shop:
IDM provides corporate customers with any hardware, or software
needed to get them connected quickly and efficiently. IDM does the
domain registration if any, allocates and assigns static IP’s. IDM
provides secondary (and/or primary) DNS record. Secondary (and/or
primary) MX record, as well as other needed services.
High Profile Staff:
IDM is today the indisputable Corporate Market leader thanks to the
experience and reliability of its team who are:
A dedicated team of
Engineering professionals and Bachelor/Masters or above Degree
holders from well reputed Universities.
Undisputed expertise in designing tailored turnkey solutions, 65%
of which have a minimum of 5 years technical and installation
experience with IDM.
Available round the clock for following up and assisting our
corporate customers.
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